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About
Wookey Hole, five minutes from Wells in Somerset, is one of the UK’s most iconic attractions, centred around its world-famous caves.
Packed with an eclectic offer of indoor and outdoor experiences. Set in and around an historic paper mill, a visit includes a 4D cinema, adventure golf, dinosaur valley and circus shows (weekends and Somerset school holidays. Guests can stay onsite in a 58-room hotel or one of the 10 hot tub lodges, perfectly located for exploring Wells, Glastonbury and the Mendip Hills.
Tours are guide-led and currently in English only.
There are two dedicated experiences which may be of interest to groups:
Wookey Uncovered
A 2.5-hour small group tour of the site including the caves, historic paper mill ending with a tasting of Wookey Hole Cave Aged Cheddar and Somerset Cider. Wookey Uncovered – Premium Heritage Cave Tour & Tasting
Wild Wookey
An award-winning, adrenaline-fuelled caving adventure beneath Mendip Hills, where thrill-seekers crawl, climb and abseil through hidden chambers unseen by visitors. Wild Wookey - The adventure caving experience at Wookey Hole
Key selling points for groups
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Free coach parking
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Driver and group lead get complimentary entry to the attraction.
Useful information for travel trade
Group booking procedures
- The main office deals with groups and travel trade bookings. Customers fill in an enquiry form on the website.
Rates and pricing
- Wookey Hole offers FIT rates and commissionable rates.
Group sizes and event capacity
- Minimum of 15 and a maximum of 250. Tours of the caves are a maximum of 60.
Coach access and parking
- There is an onsite free coach park with drop-off at the entrance of the hotel and attraction.
Sustainability
Sustainability policy: Protecting Wookey Hole's Natural Wonder - Sustainability
Enhanced and exclusive experiences
Other things possible are circus skill workshops, exploring parts of the caves that normal day visitors don’t get to see. Wookey Hole also offers private venue hire.
Product development and partnerships
Wookey Hole collaborates with the Bishops Palace, Wells and Wells Cathedral; these historic, beautiful attractions are a five-minute drive away from Wookey Hole in the historic city of Wells.
Facilities
Catering
- Cater for vegans
- Cater for vegetarians
- Halal options - Only for private events
- Outdoor Seating
- Special dietary requirements catered for
Establishment Features
- Age or physical restrictions
- Cancellation policy
- Exclusive Use
- More than 10 bedrooms
- On-site Restaurant/Cafe
- Public liability policy
- Safeguarding policy
Key Features
- In countryside
Parking & Transport
- Accept coach parties
- Close to Airport
- Close to Major Travel Routes
- Coach drop-off point
- Day Trips
- Free Car Parking
- On-Site Coach Parking
- Parking On-site or Valet Parking
Sustainability
- Organisation and Employees - Sustainability Policy
- Products & Suppliers - Locally-sourced produce
- Waste - Food Waste Policy
Travel & Trade
- Accept Groups up to 15 people
- Accept Groups between 16-35 people
- Accept Groups between 35-50 people
- Accept Groups between 50-100 people
- Accept Groups of 100+ people
- Booking confirmations sent by email
- Commission/net rates apply
- FIT rates available
- Fixed peak season and off-peak season pricing
- Free accommodation for coach driver - Plus £10 meal voucher.
- Group discounts available
- Packed lunches available
- Rates available 12 months in advance
- Room/unit allocations available - 58 rooms
- Time advised on site - 4 hours
- Wi-fi available
